How Companies Can Ensure More Efficiency During Work Hours
There is nothing more important to a business than its employees. Happy employees are more productive and that is the goal of every business owner. But what do you do when productivity is not as efficient? Will putting a ban on social media usage help? How about requiring employees to work longer hours or giving them bigger goals? All these solutions might seem to work in theory but in reality they will not. So, what do you need to ensure more efficiency during work hours?
The first thing you have to do is reduce the distractions. About 3 out of 4 workers admit that they feel distracted while at work. This is according to a survey from Udemy. Distractions take many forms and lower productivity and energy. The main distractions include:
- Chatty co-workers
- Office noise
- Spam Calls
- High email consumption
- Smartphone usage
- Social media usage
- Unproductive meetings
Telemarketing calls are the most common distractions. If your employees have to answer every telemarketing call that comes through then you can be guaranteed that they will be distracted and their productivity will be low. Learning how to stop unwanted phone calls will do wonders in boosting productivity. But how do you do this without missing out on juicy leads?
The best solution is to leverage on technologies that are designed to stop telemarketing calls. A good example is MessageEasy.com. When a telemarketer call, they will be directed to the service where they will be required to setup an account using a verified company email. You will then get a single email with all messages left by telemarketers. You can also login to your MessageEasy.com profile to see the offers left by telemarketers and contact the ones that make sense to you. This is without any doubt the best way on how to stop telemarketers from calling your cell phone.
Having to answer fewer annoying calls leads to happier employees who are more productive. Surveys have shown that employee happiness boosts productivity by up to 12%. It has also been shown that happy sales reps sold an average of 37% more than their unhappy peers.
Don’t be afraid to delegate
On occasion, everyone has to multi-task. However, the less we multi-task the better. According to an article by the Harvard Business Review, Peter Bregman notes that productivity goes down by up to 40% when we try to focus on several things at the same time. It normally takes an average of 25 minutes to get back to the original task after an interruption. This is according to Gloria Mark.
While unwanted sales calls often bring value to the business, you should not force everyone on your team to answer them. You should delegate this task to a specific team. This is even when using a reliable tool like MessageEasy.com to filter calls and create a do not call list.
Delegation will improve the morale as well as job satisfaction of your team. Imagine one of your employees is trying to meet a deadline then they are forced to answer a call that goes like this:
Telemarketer: Hello. Good morning, this is Steve from company X
Employee: Hello, Steve. How can I help you?
Telemarketer: I am sorry to disturb you this fine morning but I have an offer I think will be of interest to your company. Is now a good time to talk?
Employee: No, it’s not.
Telemarketer: This will only take a few minutes
Employee: Employee: Eh… okay
Telemarketer: That’s great. It is correct that you work with customers in ….
If you have dealt with telemarketers before then you know how hard it is to dismiss them. While the offer being offered might be valuable to your firm, it will end up taking up a lot of your employee’s time. This will reduce efficiency.
Delegating calls to a specific team is the way to go. Whenever an employee gets a telemarketing call like the one above, they can simply redirect the caller to the right department. Delegating is a good way to keep employees from multitasking and also a great way on how to block spam calls in UK. Delegating also brings order in the company which in turn guarantees more efficiency.
Delegation also means you will be engaging the skills of employees that are trained to do that work. When employees don’t feel engaged they end up being demoralized. This will lead to declined performance. Needless to say, this will happen if you keep forcing employees to take on tasks they are not trained for. According to a report by the Workplace Research Foundation, highly engaged employees are more likely to have above average productivity at a tune of 38%. The takeaway here is to match tasks to skills.
Set clear goals and provide feedback
Your employees will not be efficient if they don’t know what goals they are aiming for. If your company’s goals are not defined clearly or are not achievable, employees will end up being less productive. To increase productivity, it is imperative that you make sure that the employees’ assignments are clear as well as narrow. Let them know what is expected from them. Your business goals have to be SMART: specific, measurable, attainable, realistic and timely.
Making sure your employees are happy is the key to improving efficiency during workhours. Even as you learn how to stop spam calls you need to eliminate all other factors that may impede productivity. You should also not forget to incentivize your employees.
“Having to answer fewer annoying calls leads to happier employees who are more productive. Surveys have shown that employee happiness boosts productivity by up to 12%. It has also been shown that happy sales reps sold an average of 37% more than their unhappy peers.”